Last updated: January 2026
Welcome to Souqly. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or interact with Souqly, we may collect the following types of information:
a. Personal Information
Full name
Phone number
Email address
Shipping and billing address
Payment details (processed securely via third-party payment providers; we do not store card details)
b. Automatically Collected Information
IP address
Browser type and device information
Pages viewed and time spent on the website
Cookies and similar tracking technologies
c. Order & Communication Data
Purchase history
Customer support messages
Reviews or feedback you submit
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates and customer support
Improve website performance and user experience
Prevent fraud and unauthorized transactions
Send promotional messages (only if you opt in)
Comply with legal and regulatory requirements
3. Cookies & Tracking Technologies
Souqly uses cookies to:
Remember your preferences
Analyze website traffic
Improve marketing effectiveness
You can disable cookies through your browser settings, but some website features may not function properly.
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information only with:
Payment gateways
Shipping and logistics partners
Marketing and analytics tools
Legal authorities if required by law
All third parties are required to protect your data and use it only for the intended purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from:
Unauthorized access
Disclosure
Alteration
Loss or misuse
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your information only as long as necessary to:
Fulfill orders
Provide customer support
Meet legal, accounting, and regulatory requirements
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies separately.
9. Children’s Privacy
Souqly does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Souqly
📧 Email: info@souqly.click
🌐 Website: www.souqly.click